CPA Business Environment and Concepts (BEC) : Balance Scorecard and Benchmarking

Study concepts, example questions & explanations for CPA Business Environment and Concepts (BEC)

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Example Questions

Example Question #1 : Operations Management: Planning Techniques

The management of a company would do which of the following to compare and contrast its financial information to published information reflecting optimal amounts?

Possible Answers:

Budget

Benchmark

Forecast

Utilize best practices

Correct answer:

Benchmark

Explanation:

Benchmarking is the process of comparing and contrasting financial information.

Example Question #2 : Operations Management: Planning Techniques

What is the process by which products and services of a business entity are measured and evaluated relative to the best possible levels of performance?

Possible Answers:

Measuring the performance gap

Benchmarking

Variance management

Standard measurement

Correct answer:

Benchmarking

Explanation:

Measuring and evaluating relative to levels of performance is a prime example for benchmarking.

Example Question #3 : Operations Management: Planning Techniques

Which of the following is a financial measure of success in a balanced scorecard?

Possible Answers:

Sales growth

Market share

Cycle time

Staff morale

Correct answer:

Sales growth

Explanation:

The balanced scorecard can be benchmarked for success by a firm's sales growth metric.

Example Question #4 : Operations Management: Planning Techniques

Which of the following would be most impacted by the use of the percentage of sales forecasting method for budgeting purposes?

Possible Answers:

Bonds payable

Common stock

Accounts payable

Mortgages payable

Correct answer:

Accounts payable

Explanation:

Of the items listed, A/P would be most impacted by the use of the percentage of sales forecasting method for budgeting purposes.

Example Question #5 : Operations Management: Planning Techniques

Which of the following ratios is appropriate for the evaluation of accounts receivable?

Possible Answers:

Collection to debt ratio

Current ratio

Return on assets

Days sales outstanding

Correct answer:

Days sales outstanding

Explanation:

Among the ratios listed, the ratio that is appropriate for the evaluation of accounts receivable is the number of days sales are outstanding.

Example Question #1 : Balance Scorecard And Benchmarking

Of the following success factors in a balanced scorecard, which focuses on the retention of key employees?

Possible Answers:

Customer satisfaction

Advancement of innovation and human resource development

Internal business processes

Financial

Correct answer:

Advancement of innovation and human resource development

Explanation:

Through the advancement of innovation and the learning and growth of employees, a firm can strive toward retaining key employees which is beneficial for future success.

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