CMA : Professional Skills

Study concepts, example questions & explanations for CMA

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Example Questions

Example Question #1 : One On One And Multi Party Communication Cycles Across All Forms

Which office management process involves bringing numerous resources together so that office goals can be achieved?

Possible Answers:

organizing

planning

directing

controlling

coordinating

Correct answer:

coordinating

Explanation:

In office management the coordinating process involves bringing numerous resources together in order to achieve office goals.

Example Question #2 : One On One And Multi Party Communication Cycles Across All Forms

Which leadership style can be characterized by the authoritative person (leader) making and explaining decisions to the employee?

Possible Answers:

telling style

delegating style

selling style

None of the given answers is correct

participating style

Correct answer:

selling style

Explanation:

A selling leadership style can be characterized by the authoritative person (leader) making and explaining decisions to the employee.

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