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Example Questions
Example Question #1 : Cmas
A physician who specializes in the care of children is known as a/an:
Orthopedist
Urologist
Pediatrician
Cardiologist
Endocrinologist
Pediatrician
A pediatrician is a physician who specializes in the care of children.
Example Question #2 : Cmas
Which of the following is an appropriate way to deal with an angered patient?
minimize the patient's concerns
defend yourself agains criticism
Interrupt the patient
Speak in high tones
Speak to the patient privately
Speak to the patient privately
When dealing with angered patients, it is appropiate to speak to the patient privately out of public space. The other options are not appropiate and can exacerbate the patient's anger.
Example Question #3 : Cmas
Which of the following use overnight delivery services?
UPS
each of the given answers is correct
Federal Express
USPS
DHL
each of the given answers is correct
Delivery services that offer special overnight delivery include the USPS, Federal Express, DHL, and the United Parcel Service (UPS).
Example Question #4 : Cmas
Special deliveries would be sorted into mail class?
Fourth priority
Third priority
Fifth priority
Second priority
Top priority
Top priority
Top priority mail includes the following: certified mail, special deliveries, registered mail, overnight mail, emails, as well as faxes.
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