CPA Business Environment and Concepts (BEC) : Process Management

Study concepts, example questions & explanations for CPA Business Environment and Concepts (BEC)

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Example Questions

Example Question #1 : Process Management

Which of the following methods would be most effective for a company that wants to reduce its rate of defective products?

Possible Answers:

Sensitivity analysis

Break-even analysis

Variable costing

Six Sigma

Correct answer:

Six Sigma

Explanation:

Six Sigma is a quality improvement program that uses metrics to evaluate the achievement of goals. Improving current processes for reducing defective products is a big component.

Example Question #2 : Process Management

Unlike business process reengineering, business process management:

Possible Answers:

Increases the financial risk associated with change

Seeks radical change

Seeks incremental change

Has a longer implementation time

Correct answer:

Seeks incremental change

Explanation:

Business process management seeks incremental change by tweaking the existing process and design.

Example Question #3 : Process Management

Which of the following is not a disadvantage of outsourcing?

Possible Answers:

Language barriers

Security issues

Risk mitigation

Quality of service

Correct answer:

Risk mitigation

Explanation:

Non core functions to one business become critical for companies providing outsourcing services thereby reducing risk exposure in the event an issue arises.

Example Question #4 : Process Management

Performance of quality assurance occurs in which of the following processes?

Possible Answers:

Planning

Implementation

Authorization

Close

Correct answer:

Implementation

Explanation:

Quality assurance takes place in the implementation process after the standard of quality has been defined.

Example Question #5 : Process Management

Organizations with one-piece flow manufacturing environments that are experiencing bottlenecks in production are most likely to develop strategies associated with:

Possible Answers:

Demand flow manufacturing

Just in time management

Lean manufacturing

Theory of constraints

Correct answer:

Theory of constraints

Explanation:

The theory of constraints says that organizations are impeded from achieving objectives by the existence of one or more constraints.

Example Question #6 : Process Management

Of the following, which is not a key component of IT used in modern business?

Possible Answers:

All of these are key components

Accounting information systems

Decision support systems

Management information systems

Correct answer:

All of these are key components

Explanation:

Among other systems, the following are critical for modern IT infrastructure.

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